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Privacy Policy

Last updated: May 7, 2026

This Privacy Policy describes how PlayFrame Design collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Your trust is essential to us, and we maintain transparent practices regarding all information collected through our website and course platform.

Information We Collect

We gather information in several ways to provide and improve our services. When you register for our game UX and interface design course, we collect your name, email address, and contact information. We also track usage data such as pages visited, time spent on content, and interactions with course materials through standard web analytics.

  • Personal information provided during registration and enrollment
  • Course progress and completion data
  • Device information and browser type
  • IP address and approximate location
  • Cookies and similar tracking technologies
  • Communication preferences and feedback

How We Use Your Information

We use collected data to deliver our player experience optimization course content and services. Your information helps us personalize your learning experience, track your progress, and provide technical support. We analyze usage patterns to improve course materials and identify areas where learners need additional resources. We may contact you regarding course updates, new offerings, or important platform changes, always respecting your communication preferences.

Your data is never sold to third parties. We may share information with trusted service providers who assist us in delivering the course, subject to confidentiality agreements. We retain your information for as long as your account is active and for a reasonable period afterward for record-keeping purposes.

Your Rights and Control

You have the right to access, review, and request corrections to your personal information at any time. You can update your account details directly through your user dashboard or by contacting us. If you wish to delete your account and associated data, we will process your request within thirty days, subject to legal retention requirements. You may also opt out of marketing communications while maintaining your course access.

You have the right to know what data we collect about you and how we use it. You can request a complete copy of your information in a portable format. If you believe we have mishandled your data or violated your privacy rights, you may lodge a complaint with relevant data protection authorities.

Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and understand how you interact with our course platform. These include essential cookies required for site functionality, analytical cookies that help us improve our services, and preference cookies that remember your settings. Third-party analytics tools may also place cookies to track aggregate usage patterns across our platform.

Most web browsers allow you to control cookies through settings. You can choose to decline cookies, though this may limit some platform features. We respect “do not track” signals from your browser. For detailed information about our cookie practices, please refer to our separate Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and disclosure. Our platform uses encryption for data transmission and secure authentication protocols for account access. Regular security audits and compliance checks help us maintain the highest protection standards.

While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your account credentials confidential. If you suspect any unauthorized access to your account, contact us immediately.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by updating the “Last updated” date and posting the revised policy on our website. Your continued use of our platform following any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Phone: +1 418 627 5843

Address: Rue de la Couronne 287, Quebec City, G1R 4P5, Canada

We respond to all privacy inquiries within five business days and are committed to addressing your concerns promptly and professionally.